Refund policy

This is a digital product. No physical item will be shipped.

Access is delivered electronically after successful payment through the email address, download page, or customer account provided at checkout.

Customers are responsible for entering a correct email address, checking spam folders, maintaining access to their purchase email, and securely saving the file.

Because access is provided immediately, all sales are generally final.

The Complete BDD Field Guide is a digital product. No physical item will be shipped. Access is delivered electronically after successful payment using the email address or download method provided at checkout.

Because the guide is delivered digitally and may be accessed immediately, all sales are generally final. Refunds may be considered for duplicate purchases, failed delivery, defective files that cannot be replaced, or where required by law.

Refund requests must be submitted within 7 days of purchase with the purchaser’s name, order number, purchase email, and a brief explanation of the issue.